Minimising Gambling Harm filtered by Gamble Host – for Class 4 Venues

"Spending more on pokies" Wallet leaflet (pack of 25)

This discreet wallet-sized leaflet is designed for gamblers that might be experiencing harm. Venues are legally required to provide information about the odds of winning and the characteristics of problem gambling. These leaflets meet that requirement.

Place in the gambling area for gamblers to pick up or beside the bar – so that staff can hand a copy to gamblers who show signs of harmful gambling. Venues have also reported that leaflets kept in the bathroom (a discreet location) are most likely to be used be patrons.

Comes in a pack of 25 leaflets.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Free

"Spending more on pokies" Wallet leaflet - Chinese (Simplified) (pack of 10)

Our discreet wallet-sized leaflet designed for gamblers that might be experiencing harm has been translated into Chinese.

Venues are legally required to provide information about the odds of winning and the characteristics of problem gambling. These leaflets meet that requirement.

Place in the gambling area for gamblers to pick up or beside the bar – so that staff can hand a copy to gamblers who show signs of harmful gambling. Venues have also reported that leaflets kept in the bathroom (a discreet location) are most likely to be used be patrons.

Comes in a pack of 10 leaflets.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Free

"Spending more on pokies" Wallet leaflet - Hindi (pack of 10)

Our discreet wallet-sized leaflet designed for gamblers that might be experiencing harm has been translated into Hindi.

Venues are legally required to provide information about the odds of winning and the characteristics of problem gambling. These leaflets meet that requirement.

Place in the gambling area for gamblers to pick up or beside the bar – so that staff can hand a copy to gamblers who show signs of harmful gambling. Venues have also reported that leaflets kept in the bathroom (a discreet location) are most likely to be used be patrons.

Comes in a pack of 10 leaflets.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Free

"Spending more on pokies" Wallet leaflet - Korean (pack of 10)

Our discreet wallet-sized leaflet designed for gamblers that might be experiencing harm has been translated into Korean.

Venues are legally required to provide information about the odds of winning and the characteristics of problem gambling. These leaflets meet that requirement.

Place in the gambling area for gamblers to pick up or beside the bar – so that staff can hand a copy to gamblers who show signs of harmful gambling. Venues have also reported that leaflets kept in the bathroom (a discreet location) are most likely to be used be patrons.

Comes in a pack of 10 leaflets.

Comes in a pack of 10 leaflets.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Free

"Spending more on pokies" Wallet leaflet - pack of 20 (Samoan)

This discreet wallet-sized leaflet is designed for gamblers that might be experiencing harm. Venues are legally required to provide information about the odds of winning and the characteristics of problem gambling. These leaflets meet that requirement.

Place in the gambling area for gamblers to pick up or beside the bar – so that staff can hand a copy to gamblers who show signs of harmful gambling. Venues have also reported that leaflets kept in the bathroom (a discreet location) are most likely to be used be patrons.

Comes in a pack of 20 leaflets.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Free

"Spending more on pokies" Wallet leaflet - pack of 20 (Tongan)

This discreet wallet-sized leaflet is designed for gamblers that might be experiencing harm. Venues are legally required to provide information about the odds of winning and the characteristics of problem gambling. These leaflets meet that requirement.

Place in the gambling area for gamblers to pick up or beside the bar – so that staff can hand a copy to gamblers who show signs of harmful gambling. Venues have also reported that leaflets kept in the bathroom (a discreet location) are most likely to be used be patrons.

Comes in a pack of 20 leaflets.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Free

"Spending more on pokies" Wallet leaflet - pack of 25 (te reo Māori)

This discreet wallet-sized leaflet is designed for gamblers that might be experiencing harm. Venues are legally required to provide information about the odds of winning and the characteristics of problem gambling. These leaflets meet that requirement.

Place in the gambling area for gamblers to pick up or beside the bar – so that staff can hand a copy to gamblers who show signs of harmful gambling. Venues have also reported that leaflets kept in the bathroom (a discreet location) are most likely to be used be patrons.

Comes in a pack of 20 leaflets.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Free

Commitment to Care poster (A3 Size)

This poster summarises what your venue is working to achieve and reminds staff about your Gambling Harm Minimisation policy. Display this poster where venue staff and customers will regularly see it (for example in the staff room, the harm minimisation folder, by the bar and in the gaming room).

Size: A4

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Commitment to Care poster (A4 Size)

This poster summarises what your venue is working to achieve and reminds staff about your Gambling Harm Minimisation policy. Display this poster where venue staff and customers will regularly see it (for example in the staff room, the harm minimisation folder, by the bar and in the gaming room).

Size: A4

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Everyday Tips for Gambling Hosts - A4 Laminated Card

These tips have been developed to support all frontline staff working in gambling host responsibility. All staff should be familiar with these and practicing them daily.

Place these in high visibility areas for staff along with the A4 Gambling Harm Reference Card. Copies could be attached on a wall behind the bar, beside the till, in the staff room or on a staff noticeboard.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Full Gamble Host resource pack

The information and resources in this pack have been designed to support class 4 venues and staff working in them, to fulfill their host responsibility requirements under the Gambling Act. The pack has been developed with the support of gaming societies and venues, and in partnership with the Department of Internal affairs and the Ministry of Health.

The pack contains the following:

Information for Customers

• 200 harm minimisation wallet leaflets
• 2 cardboard leaflet holders 
• 2 legal signs
• 2 legal posters
• 2 Commitment to Care posters
• Harm minimisation posters – 2 of each design

Support for Staff

• 2 Everyday Tips for Gambling Hosts
• Set of Gambling Host Reference Cards
• 4 Gambling Host Responsibility Guides for Venue Staff
• 1 Tips for Venue Management
• 1 Harm Minimisation Policy Template
• 1 Harm Minimisation Action Plan
• 2 Gambling Harm logbook template
• 4 Gamble Host Responsibility Staff Resource Packs

 

 

Gamble Harm Reference Card - Folded Postcard Size

This information has been developed for all frontline staff as an easy and quick reference for signs of harmful gambling to watch for and how to respond. All staff should be familiar with these signs and the recommended action.

Give postcards to each staff member.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Gambling Harm Logbook Template - Landscape

This template has been developed for those venues that don’t already have an existing daily log for recording incidences and observations of gambling harm.

If you do not already have a logbook/incident register, we recommend printing this out and placing it in a location staff can easily refer to on a daily basis. This may be located with your cancel credit/hopper refill sheets. Note – you must ensure that customers cannot read it.

Orientation: Landscape

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Gambling Harm Logbook Template - Portrait

This template has been developed for those venues that don’t already have an existing daily log for recording incidences and observations of gambling harm.

If you do not already have a logbook/incident register, we recommend printing this out and placing it in a location staff can easily refer to on a daily basis. This may be located with your cancel credit/hopper refill sheets. Note – you must ensure that customers cannot read it.

Orientation: Portrait

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Gambling Harm Minimisation Policy Action Plan

This editable sheet helps societies/venues/clubs to note down what they are going to do to minimise harm in the venue. Space is also provided to note who’s responsible, how will it be achieved and by when.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Gambling Harm Minimisation Policy Template

This editable template supports societies and clubs to develop a comprehensive gambling harm minimisation policy. The template encourages societies and clubs to describe how they will minimise harm and identify problematic gambling behaviour. It also provides guidance for venues wanting to meet best practice standards of care.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Gambling Harm Reference (General Harms) - A5 Sticker

These tips have been developed to support all frontline staff working in gambling hose responsibility. All staff should be familiar with these and practicing them daily. Put the stickers in the front of your gambling log book/incident register.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Gambling Harm Reference (Strong Signs) - A5 Sticker

This information has been developed for all frontline staff as an easy and quick reference for signs of harmful gambling to watch for and how to respond. All staff should be familiar with these signs and the recommended action.

Put the stickers in the front of your gambling log book/incident register.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Gambling Harm Reference Card - A4 Laminated Card

This information has been developed for all frontline staff as an easy and quick reference for signs of harmful gambling to watch for and how to respond. All staff should be familiar with these signs and the recommended action.

Put A4 cards in high visibility areas for staff – attached on a wall behind the bar, beside the till, in a staff area. Put a copy in your gaming manual.

Give postcards to each staff member.

Put the stickers in the front of your gambling log book/incident register.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Gambling Host Responsibility Guide for Venue Staff - A5 booklet

This guidance has been developed to support all frontline staff working in class 4 venues. It contains information about legal requirements and simple steps all staff can take to meet their responsibilities.

Make copies of this guidance available to all frontline staff. It can also be used as part of ongoing staff training and induction for new staff.

Harm Minimisation Poster "Spending too much" A3 (English)

You are legally required to have harm minimisation signage up in your venue that is clearly visible to all players. By displaying at least one of these posters in the gambling area you will meet that requirement. These messages are particularly relevant to gamblers experiencing a high degree of harm. We recommend different versions, as problem gamblers relate to different messages.

Place at least one of these posters up in your gaming area. It is recommended that you also place one in the bathroom, beside an ATM machine and/or near an outside smoking area.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Free

Harm Minimisation Poster "Spending too much" A4 (Chinese - Simplified)

You are legally required to have harm minimisation signage up in your venue that is clearly visible to all players. By displaying at least one of these posters in the gambling area you will meet that requirement. These messages are particularly relevant to gamblers experiencing a high degree of harm. We recommend different versions, as problem gamblers relate to different messages.

Place at least one of these posters up in your gaming area. It is recommended that you also place one in the bathroom, beside an ATM machine and/or near an outside smoking area.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Free

Harm Minimisation Poster "Spending too much" A4 (English)

You are legally required to have harm minimisation signage up in your venue that is clearly visible to all players. By displaying at least one of these posters in the gambling area you will meet that requirement. These messages are particularly relevant to gamblers experiencing a high degree of harm. We recommend different versions, as problem gamblers relate to different messages.

Place at least one of these posters up in your gaming area. It is recommended that you also place one in the bathroom, beside an ATM machine and/or near an outside smoking area.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Free

Harm Minimisation Poster "Spending too much" A4 (Hindi)

You are legally required to have harm minimisation signage up in your venue that is clearly visible to all players. By displaying at least one of these posters in the gambling area you will meet that requirement. These messages are particularly relevant to gamblers experiencing a high degree of harm. We recommend different versions, as problem gamblers relate to different messages.

Place at least one of these posters up in your gaming area. It is recommended that you also place one in the bathroom, beside an ATM machine and/or near an outside smoking area.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Free

Harm Minimisation Poster "Spending too much" A4 (Korean)

You are legally required to have harm minimisation signage up in your venue that is clearly visible to all players. By displaying at least one of these posters in the gambling area you will meet that requirement. These messages are particularly relevant to gamblers experiencing a high degree of harm. We recommend different versions, as problem gamblers relate to different messages.

Place at least one of these posters up in your gaming area. It is recommended that you also place one in the bathroom, beside an ATM machine and/or near an outside smoking area.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Free

Harm Minimisation Poster "Spending too much" A4 (te reo Māori)

You are legally required to have harm minimisation signage up in your venue that is clearly visible to all players. By displaying at least one of these posters in the gambling area you will meet that requirement. These messages are particularly relevant to gamblers experiencing a high degree of harm. We recommend different versions, as problem gamblers relate to different messages.

Place at least one of these posters up in your gaming area. It is recommended that you also place one in the bathroom, beside an ATM machine and/or near an outside smoking area.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Free

Harm Minimisation Poster "Will you feel" - A4 (Chinese - Simplified)

You are legally required to have harm minimisation signage up in your venue that is clearly visible to all players. By displaying at least one of these posters in the gambling area you will meet that requirement. These messages are particularly relevant to gamblers experiencing a high degree of harm. We recommend different versions, as problem gamblers relate to different messages.

Place at least one of these posters up in your gaming area. It is recommended that you also place one in the bathroom, beside an ATM machine and/or near an outside smoking area.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Free

Harm Minimisation Poster "Will you feel" - A4 (Hindi)

You are legally required to have harm minimisation signage up in your venue that is clearly visible to all players. By displaying at least one of these posters in the gambling area you will meet that requirement. These messages are particularly relevant to gamblers experiencing a high degree of harm. We recommend different versions, as problem gamblers relate to different messages.

Place at least one of these posters up in your gaming area. It is recommended that you also place one in the bathroom, beside an ATM machine and/or near an outside smoking area.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Free

Harm Minimisation Poster "Will you feel" - A4 (Korean)

You are legally required to have harm minimisation signage up in your venue that is clearly visible to all players. By displaying at least one of these posters in the gambling area you will meet that requirement. These messages are particularly relevant to gamblers experiencing a high degree of harm. We recommend different versions, as problem gamblers relate to different messages.

Place at least one of these posters up in your gaming area. It is recommended that you also place one in the bathroom, beside an ATM machine and/or near an outside smoking area.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Free

Harm Minimisation Poster "Will you feel" A3 (English)

You are legally required to have harm minimisation signage up in your venue that is clearly visible to all players. By displaying at least one of these posters in the gambling area you will meet that requirement. These messages are particularly relevant to gamblers experiencing a high degree of harm. We recommend different versions, as problem gamblers relate to different messages.

Place at least one of these posters up in your gaming area. It is recommended that you also place one in the bathroom, beside an ATM machine and/or near an outside smoking area.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Free

Harm Minimisation Poster "Will you feel" A4 (English)

You are legally required to have harm minimisation signage up in your venue that is clearly visible to all players. By displaying at least one of these posters in the gambling area you will meet that requirement. These messages are particularly relevant to gamblers experiencing a high degree of harm. We recommend different versions, as problem gamblers relate to different messages.

Place at least one of these posters up in your gaming area. It is recommended that you also place one in the bathroom, beside an ATM machine and/or near an outside smoking area.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Free

Harm Minimisation Poster "Will you feel" A4 (Samoan)

You are legally required to have harm minimisation signage up in your venue that is clearly visible to all players. By displaying at least one of these posters in the gambling area you will meet that requirement. These messages are particularly relevant to gamblers experiencing a high degree of harm. We recommend different versions, as problem gamblers relate to different messages.

Place at least one of these posters up in your gaming area. It is recommended that you also place one in the bathroom, beside an ATM machine and/or near an outside smoking area.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Free

Harm Minimisation Poster "Will you feel" A4 (te reo Māori)

You are legally required to have harm minimisation signage up in your venue that is clearly visible to all players. By displaying at least one of these posters in the gambling area you will meet that requirement. These messages are particularly relevant to gamblers experiencing a high degree of harm. We recommend different versions, as problem gamblers relate to different messages.

Place at least one of these posters up in your gaming area. It is recommended that you also place one in the bathroom, beside an ATM machine and/or near an outside smoking area.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Free

Harm Minimisation Poster "Will you feel" A4 (Tongan)

You are legally required to have harm minimisation signage up in your venue that is clearly visible to all players. By displaying at least one of these posters in the gambling area you will meet that requirement. These messages are particularly relevant to gamblers experiencing a high degree of harm. We recommend different versions, as problem gamblers relate to different messages.

Place at least one of these posters up in your gaming area. It is recommended that you also place one in the bathroom, beside an ATM machine and/or near an outside smoking area.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Free

Host legal sign A4 (Chinese - Simplified)

Like with alcohol, this sign is to make gamblers aware of the law. We have translated the legal sign into Chinese as a useful reference for staff interactions with gamblers.

Put a sign up beside the bar (with your existing alcohol signage). You may like to also place it in the entrance to the gambling area.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Free

Host legal sign A4 (English)

Like with alcohol, this sign is to make gamblers aware of the law. This is a useful reference for staff interactions with gamblers.

Put a sign up beside the bar (with your existing alcohol signage). You may like to also place it in the entrance to the gambling area.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Free

Host legal sign A4 (Hindi)

Like with alcohol, this sign is to make gamblers aware of the law. We have translated the legal sign into Hindi as a useful reference for staff interactions with gamblers.

Put a sign up beside the bar (with your existing alcohol signage). You may like to also place it in the entrance to the gambling area.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Free

Host legal sign A4 (Korean)

Like with alcohol, this sign is to make gamblers aware of the law. We have translated the legal sign into Korean as a useful reference for staff interactions with gamblers.

Put a sign up beside the bar (with your existing alcohol signage). You may like to also place it in the entrance to the gambling area.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Free

Host legal sign A4 (Samoan)

Like with alcohol, this sign is to make gamblers aware of the law. This is a useful reference for staff interactions with gamblers.

Put a sign up beside the bar (with your existing alcohol signage). You may like to also place it in the entrance to the gambling area.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Free

Host legal sign A4 (te reo Māori)

Like with alcohol, this sign is to make gamblers aware of the law. This is a useful reference for staff interactions with gamblers.

Put a sign up beside the bar (with your existing alcohol signage). You may like to also place it in the entrance to the gambling area.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Free

Host legal sign A4 (Tongan)

Like with alcohol, this sign is to make gamblers aware of the law. This is a useful reference for staff interactions with gamblers.

Put a sign up beside the bar (with your existing alcohol signage). You may like to also place it in the entrance to the gambling area.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Free

Introduction to the Gamble Host Resources

This information sheet provides a quick introduction to the Gamble Host resources. It describes the purpose of each of the resources and provides recommendations on where each of the items might be used in a venue. This sheet is useful for venues who are interested in starting to use Gamble Host resources or who would like to order more. This information sheet provides a quick introduction to the Gamble Host resources. It describes the purpose of each of the resources and provides recommendations on where each of the items might be used in a venue. This sheet is useful for venues who are interested in starting to use Gamble Host resources or who would like to order more.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Legal poster (A4 size)

This poster is to make gamblers aware that staff may approach them. This is a useful reference for supporting staff interactions with gamblers.

Place at least one of these posters up in the gambling area so that it is clearly visible to all players. You may like to place the second copy in the bathroom, beside an ATM machine or near an outside smoking area.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Free

Social legal poster (A3 size)

This poster is to make gamblers aware that staff may approach them. This is a useful reference for supporting staff interactions with gamblers.

Place at least one of these posters up in the gambling area so that it is clearly visible to all players. You may like to place the second copy in the bathroom, beside an ATM machine or near an outside smoking area.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Staff Training Envelope

This envelope contains the A5 Gambling Host Responsibility Guide for Venue Staff and the A5 training tool.   This envelope of resources is a useful tool for staff training and can continue to be used by staff as a daily resource in their venue.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Tips for Venue Management

Useful ideas for venue and club managers to build a culture of care for their gambling patrons. These practical ideas have been shared with us by venue and club managers and societies from around New Zealand.

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources. 

Trainer Resources pack - White Folder

This pack has been developed for anyone that is delivering gambling host responsibility to staff that work in class 4 venues. It covers all key components that are required for training, as set out in the Gambling Regulations 2014.   It contains a Facilitator Guide, memory stick with training powerpoint, 5 staff training envelopes, 5 packs of verbal prompt cards and 5 training certificates of completion.  Extra items can be ordered separately.

Training Certificate of Completion (pack of 25)

These certificates are for Societies or Management Companies to provide to staff that completes the Gamble Host Training.

- Pack of 25

This resource is also available in a downloadable pdf from the gamble host website https://gamblehost.org.nz/resources.